resume

WORK HISTORY

March 2020 – Current

Software Maintenance Engineer

Cotvec LLC.

Maintenance of the functioning of accounting and product systems in terms of resolving issues related to the operation of purchased or developed software;

Maintenance of the functioning of remote banking systems (client-banking, Internet-banking) in terms of resolving issues related to installation, version update and operation;

Sending updates to RBS clients;

Parameterization and configuration of the Cash-In software, payment terminals, as well as related interaction systems;

Solving user problems in working with software and RBS – user support in the process of ITIL incident management;

Interaction with contractors on software maintenance issues;

Identification of problems and errors in software and RBS, organization of their correction by a third-party developer or other structural unit of the company.

July 2018 – March 2020

Processing Center Specialist

MTBank CJSC.

Performing routine maintenance, resolving disputes in the operation of payment cards, monitoring the performance of the processing system, restoring the processing system in the event of emergency situations, interacting with developers and payment systems, identifying, analyzing and eliminating problem areas in the processing system.

Sept 2016 – Dec 2018

Junior Tester

VKontakte LLC.

Testing of software products of the social network VKontakte.

EDUCATION

2020

Information Technology of Financial and Credit Systems

Polessky State University

Coding Skills

WordPress

HTML/PHP

C#

Python

Design Skills

Figma

Photoshop

Illustrator